Heat Pump Repair in Richmond, VA
A heat pump handles both heating and cooling year-round. When yours stops keeping up, AirIQ diagnoses it for a flat $99 and quotes the repair before we touch a part.
Symptoms We See on Central Virginia Heat Pumps
Richmond sits in a climate where a heat pump runs nearly year-round: humid cooling loads from May through September, then mild heating with cold snaps that push the system into defrost and auxiliary heat. That duty cycle is why local heat pumps fail differently than a furnace does.
Our technicians measure the system rather than guess — refrigerant pressures and superheat, defrost operation, airflow across the coil, and the electrical side including contactors, capacitors, and the auxiliary heat strips.
Common Heat Pump Problems
Blowing cool air on heat mode
Often a reversing valve, defrost control, or refrigerant charge problem rather than a failed compressor.
Outdoor unit iced over
A heat pump frosts up in Virginia winters by design. Ice that never clears points to a defrost board, sensor, or airflow fault.
Auxiliary / emergency heat runs constantly
Electric strip heat covering for a struggling compressor can contribute to a sudden winter power bill spike.
Short cycling
The system starts and stops every few minutes — usually a control, pressure, or airflow restriction issue.
Loud grinding, screeching, or rattling
Fan motor bearings, a loose blade, or compressor internals. Shut the system down and call before further damage occurs.
Breaker trips when the system starts
An electrical fault that should always be diagnosed rather than repeatedly reset.
How a Heat Pump Service Call Works
One flat $99 diagnostic. No trip-charge stacking, no diagnosis-by-guesswork.
Book Your Visit
Call (804) 816-4506 or book online. Dispatch windows are confirmed Mon–Fri, 8am–6pm.
Flat $99 Diagnostic
A technician tests the refrigerant circuit, defrost cycle, controls, and electrical side, then explains what was measured.
Written Flat-Rate Quote
You approve a fixed price before any repair work begins. The $99 is applied toward an approved repair.
Repair or Honest Comparison
If replacement is the better value, we show you the numbers side by side instead of pushing a sale.
Repair or Replace?
Repair usually makes sense when…
- • The system is under roughly 12 years old.
- • The failed part is a capacitor, contactor, sensor, defrost board, or fan motor.
- • The repair costs well under half of a replacement.
- • The refrigerant type is still readily available for your system.
Replacement is worth pricing when…
- • The compressor or coil has failed on an older system.
- • Repairs are stacking up season after season.
- • Auxiliary heat is carrying the house and bills are climbing.
- • You want the numbers compared before committing either way.
We give you both numbers. You can price a full system yourself with our HVAC installation pricing calculator or review our transparent pricing before you decide.
Related Services and Service Areas
HVAC Maintenance
Routine maintenance helps identify wear and airflow problems before a breakdown.
Learn moreWe repair heat pumps across Richmond, Henrico & Mechanicsville, Short Pump & Glen Allen, Midlothian & Chesterfield, Hanover County, Powhatan & Goochland, and Fredericksburg & Spotsylvania.
Heat Pump Repair Questions
Request a Heat Pump Assessment
Tell us your name, phone, and what the system is doing. We'll call back during business hours to confirm details and schedule the flat $99 diagnostic.
- Book online any time · dispatch confirmed Mon–Fri, 8am–6pm
- Flat-rate quote before any work begins
- VA Class A Licensed #2705197877 · EPA 608 Certified
Save More with AirIQ
Lock in member pricing, get priority scheduling, and keep your system running at peak performance — starting at just $19/month. Cancel anytime.
Starting at
No contracts • Cancel anytime