Privacy Policy

1. Introduction

AirIQ ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including through our SMS/text messaging program.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and mailing address
• Service Information: Details about your HVAC system, service history, and preferences
• Communication Data: Records of your communications with us, including SMS messages
• Usage Data: Information about how you interact with our website and services

3. SMS/Text Messaging Program

By opting into our SMS program, you consent to receive text messages from AirIQ at the phone number you provided. Your consent is not a condition of purchase. We will never share, sell, or rent your mobile phone number to third parties for their marketing purposes.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our HVAC services
• Process and fulfill service requests
• Send appointment confirmations and service reminders
• Communicate with you about your account and services
• Send promotional messages (with your consent)
• Respond to your inquiries and provide customer support
• Comply with legal obligations

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third parties who help us operate our business (e.g., SMS service providers, payment processors)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications at any time
• Opt-out of SMS messages by texting STOP
• Request a copy of your data

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.