Terms of Service

1. Acceptance of Terms

By accessing or using AirIQ's website, services, or SMS messaging program, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Description

AirIQ provides residential and light commercial HVAC services, including diagnostics, repairs, maintenance, installations, and indoor air quality solutions. Service availability and pricing may vary by location.

3. SMS/Text Messaging Terms

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier.

4. Service Plan Programs

AirIQ offers service plan programs (Essentials, Premium, Elite) with the following terms:

• Service Plans are billed monthly and renew automatically
• You may cancel your service plan at any time with 30 days' notice
• Benefits are non-transferable and for residential use only
• Tune-ups and services are subject to scheduling availability
• Filter delivery is subject to standard shipping times

5. Service Requests and Appointments

When you submit a service request:

• You agree to provide accurate contact and property information
• Appointment times are estimates and may vary
• You must provide safe access to your HVAC system
• Cancellations should be made at least 24 hours in advance

6. Pricing and Payment

All prices are subject to change without notice. Payment is due upon completion of services unless otherwise agreed. The $99 System Review fee is credited toward approved repairs as stated in our pricing.

7. Warranties and Disclaimers

AirIQ provides a workmanship warranty on all repairs and installations. Equipment warranties are provided by manufacturers and are subject to their terms. We make no guarantees regarding:

• Specific energy savings or utility costs
• Equipment lifespan beyond manufacturer specifications
• Compatibility with existing systems unless inspected

8. Limitation of Liability

To the maximum extent permitted by law, AirIQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services.

9. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of AirIQ and is protected by intellectual property laws.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

11. Contact Information

For questions about these Terms of Service, please contact us:

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.